Matilda Health — Patient Voices
Matilda Health · Auckland ASM

Patient Voices

Feedback from patients referred by AGES ASM surgeons · Click a surgeon to expand

Patient testimonial
Most helpful feedback
Albert Jung 7.7/10  ·  NPS −9
9 quotes ▾
Most Helpful
The videos on what to expect on the day of surgery and dietician advice and guidance.
Most Helpful
Providing helpful information like what to expect or do leading up to surgery, what to expect day of surgery and after. Sometimes I think of these things at different times and instead of asking the doctor by phone or email I found it very convenient to go to the app and find answers there.
Most Helpful
I really love the experts you have included — nutrition, mental health, pelvic health — I strongly support a whole being approach and it's great to see you do too. The info in the webinars has been fantastic.
Most Helpful
The supportive community and daily tasks.
Patient Testimonial
The program is really informative and supportive. Really helps ease some of the pre-surgery anxiety and feel prepared and in charge of my recovery.
Most Helpful
Very detailed in the process of what you will experience e.g. day of surgery.
Most Helpful
Ease of access to information. For example, following my surgery I didn't think to ask about post-op care of my incisions. I was able to easily find this information in the Matilda app, rather than having to call my doctor etc.
Most Helpful
The program is informative. Helpful post surgery with movement guidelines.
Most Helpful
It made me feel that I wasn't alone and I liked how there were daily tasks to complete.
Amy Correy 10.0/10  ·  NPS +100
1 quote ▾
Most Helpful
All the info across a multitude of areas.
Catarina Ang 7.4/10  ·  NPS +14
4 quotes ▾
Most Helpful
I found the nutrition and meal ideas super helpful. This is my 5th surgery so some of the information I already knew and practised.
Most Helpful
Information and yoga and some Pilates.
Patient Testimonial
It was beneficial to have extra information and support and to watch videos on yoga and Pilates when convenient for me and to have a guide for the level of movement options.
Patient Testimonial
As a 22 year old who has now had two laparoscopies... I found comfort in knowing there was more support going into my second operation.
Patient Testimonial
Something like this would have made all the difference for my first laparoscopy as it was a rather negative experience with the doctors not providing resources on how to prepare myself or recover.
Patient Testimonial
Would definitely recommend this to friends going into their first operation.
Clare Myers 10.0/10  ·  NPS +100
2 quotes ▾
Most Helpful
Information about pain psychology, practice surgery prep & what to expect, and the movement videos (yoga / pilates). Liked having the option to read rather than watching the videos.
Patient Testimonial
Matilda provides a holistic approach to surgery as well as a community — both have been invaluable to me as I approach my first surgery. — Lauren, 32, Australia
Dan Krishnan 8.5/10  ·  NPS +50
1 quote ▾
Most Helpful
The mindfulness videos.
Danny Chou 8.7/10  ·  NPS +67
5 quotes ▾
Most Helpful
Slack community — my first posts were responded to quickly and by such beautiful people. Feeling very held in that space.
Most Helpful
The community and the responses on Slack. Such beautiful support!
Most Helpful
Community aspect in Slack (and celebrating a member of the week! — great way to highlight the wonderful people in this community + a surprise little gift $).
Patient Testimonial
Matilda provides a platform for exploration of knowledge in their online modules (diet, mental wellbeing, pelvic floor, medical, science) that is easy to access both pre and post surgery.
Patient Testimonial
There is also a member community on Slack where you can connect with others on a similar journey. The support on this platform is so special!
Patient Testimonial
Everyone is a message, a comment, an email or a group video call away, making it so accessible to be held while you are navigating the ups and downs that endo brings.
Patient Testimonial
Even if you don't want to do the learning modules, come and be a part of the community! There is no place like it :) — Stephanie, NSW
Fariba Behnia-Willison 7.0/10  ·  NPS −9
2 quotes ▾
Most Helpful
Prep videos for surgery. I like the practical tips. I feel informed and prepared.
Most Helpful
Looking at all the community chats and what people and I are similarly going through.
Kate Walsh 6.6/10  ·  NPS −40
2 quotes ▾
Most Helpful
Checklists for packing, taking leave from work and preparing recovery space.
Most Helpful
Knowing that I had resources available to help with my surgery and recovery. No other doctor has offered something remotely close before, so I thought this was really great.
Krish Karthigasu 7.3/10  ·  NPS 0
1 quote ▾
Most Helpful
Educational videos, pre surgery tips.
Maddy Ward 8.5/10  ·  NPS +42
7 quotes ▾
Most Helpful
Community & explore page of before & after surgery.
Most Helpful
Slack — being able to speak to others and read what others have written.
Most Helpful
Checklist was great. As I'm constantly forgetting and get overwhelmed very easily.
Most Helpful
The support of the group was fantastic & I feel really seen whilst on calls & have made some great contacts through the community. It's not like a Facebook group — you feel more seen & heard.
Patient Testimonial
Matilda provided clear, structured support before and after surgery. The information was practical, easy to follow, and helped me understand what to expect each stage. — Leigha, 29, Australia
Patient Testimonial
Matilda has provided me with a wealth of knowledge regarding my endometriosis and excision surgery. It has helped me mentally and physically prepare myself for surgery and for post surgery. — Heather, 41, Australia
Patient Testimonial
My surgery was scheduled very quickly & even though it wasn't my first rodeo I felt nervous & unsure. Having the app & doing the weekly checklist made me feel more prepared & ready for what was happening. Community was amazing. — Emmy K, 47, Australia
Melinda Heywood 7.5/10  ·  NPS 0
2 quotes ▾
Most Helpful
The slack group — I learnt a lot just by reading the comments and asking questions to the group.
Patient Testimonial
Matilda helped me to get a better understanding of endometriosis. The community was safe and friendly and shared their own personal experiences and knowledge.
Michael Bardsley 9.3/10  ·  NPS +67
4 quotes ▾
Most Helpful
The videos during the 1 week before surgery. What to take & do, look out for, about the gas pain etc. Useful information that I found very easy to watch/listen to, wanted more.
Most Helpful
The support from people that understand what you're going through. Not just how they are trained and what they've heard, but from physically feeling and experiencing it.
Patient Testimonial
So much useful information! Helpful steps of things to do pre surgery to help you in every possible way. Such a supportive system and the ability to talk with people going through it is so powerful.
Patient Testimonial
Plus having the option to also do group calls with professionals as well is a huge win! — Teri, 28, Australia
Patient Testimonial
I came into this app preparing for my 3rd laparoscopy surgery. Was amazing once I got my head around the app. So much support and the community is incredible. Always someone there that's experienced it to support you. Highly recommend!! — Teri, 29, Geelong Victoria
Michael Wynn-Williams 6.0/10  ·  NPS −20
2 quotes ▾
Most Helpful
The group call yesterday was really lovely and reassuring leading up to surgery :) so great to meet such strong beautiful wahine!
Most Helpful
Check lists and the week by week breakdown leading up to surgery.
Michal Amir 7.8/10  ·  NPS +25
2 quotes ▾
Most Helpful
All the information on the slack group chats / feeling less alone.
Patient Testimonial
The Matilda program helped me to feel less alone when preparing to undergo endometriosis surgery, and better able to manage post-operative stress. — Rose, 21, Australia
O&G Adelaide 7.2/10  ·  NPS −8
6 quotes ▾
Most Helpful
Explanation about bladder and bowel function, help and support. Meal plan for post-surgery was a good idea as it takes one more task (thinking about what to eat) off the long list of things to do to prep.
Most Helpful
The info on post-op movement was helpful. Yoga exercises were great too. This is my second surgery, but the 1 week pre-op information is great. I wish I had access to that for my first surgery.
Most Helpful
Watching the videos that talked about what to expect and gave you information about endometriosis, the surgery, and how to prepare for the surgery.
Most Helpful
Movement videos, especially post op. Nutrition advice. Practical advice about preparing for surgery.
Patient Testimonial
I didn't know a lot about endometriosis and the Matilda app helped educate me about the disease as well as the operation I would have. — H, 33, Australia
Patient Testimonial
This is great support for people undergoing first surgery. — Ginie, 44, Australia
Padmaja Koya 10.0/10  ·  NPS +100
1 quote ▾
Most Helpful
Community aspect of it and group calls. Being able to connect with others going through the same thing made the process less isolating.
Roni Ratner 8.4/10  ·  NPS +29
2 quotes ▾
Most Helpful
Who knew resources like this existed to support pre and post surgery outcomes with endless educational resources on all relevant topics. This should exist for all major surgeries. A lifesaver!!
Most Helpful
The what to expects and preparation.
Sam Mooney 9.0/10  ·  NPS +67
3 quotes ▾
Most Helpful
Short informative videos.
Most Helpful
Helping understand the process and how to take care of myself. The yoga and how to eat better was particularly helpful.
Patient Testimonial
Matilda has helped me feel less alone during this journey. It also guided me through the process to help me understand how to feel better, but also that it's ok to not be ok.
Simon Scheck 7.5/10  ·  NPS 0
4 quotes ▾
Most Helpful
The videos about what to expect.
Most Helpful
The webinars about nutrition, exercise and what to expect for surgery.
Most Helpful
The community, the physio videos and the surgery information.
Patient Testimonial
Matilda has helped me stay grounded about my surgery by clearly explaining what to expect and why prehab is so important. — Jenna, 38, New Zealand
Patient Testimonial
Matilda has helped give me the confidence for surgery by giving me the tools I needed to prepare my mind and body. I was confident going into surgery that I had done everything on my end to make sure it was a success. — Jenna, 38, NZ
Tarana Lucky 7.4/10  ·  NPS +14
3 quotes ▾
Most Helpful
Information about what to expect upon waking in hospital and gas pain info.
Most Helpful
Mostly the pre surgery content and bits and pieces of the post surgery content, as well as the Slack app to connect with others.
Most Helpful
Surgery checklist and description of waking post surgery.
Tina Fleming 8.7/10  ·  NPS +33
11 quotes ▾
Most Helpful
The ability to choose between a video or a summary/description. It's great that I can use what I want — it can be quite overwhelming to have a list of things to do, but you don't have to do it all if you don't want to.
Most Helpful
Easy to read different sections.
Most Helpful
Learn with experts and Slack.
Most Helpful
It helped me reflect on how I feel and what's happening in my body.
Most Helpful
The Slack group has been great.
Most Helpful
The group forums where I could ask questions and get feedback and support. The pre op information was great and I felt so prepared for the surgery.
Most Helpful
I really liked the fact I didn't have to watch the videos and could read the transcripts/summaries.
Most Helpful
The fact that it came with a community and the way the app provides different elements of support — both of these are equally useful.
Patient Testimonial
Although I haven't had as much time as I'd like to use all the resources pre surgery, knowing the support will be there post hysterectomy is making me feel a lot less anxious.
Patient Testimonial
The Matilda app has been incredibly helpful for me in so many ways — it's helped me feel more prepared with the checklists, supported through the community chats, and more understood in what I'm going through with all of the educational tips. — Mon, 24, Australia
Patient Testimonial
Matilda took the anxiety out of the process and provided a supportive network of people who understand what you are going through. Whether it's emotional, physical, dietary or advice, Matilda is there to help. — Emma, 42, Australia
Patient Testimonial
Matilda has been a lifeline of support through what has been a daunting and significant change.
Patient Testimonial
As a longtime sufferer of endometriosis, preparing for my hysterectomy surgery was scary, but the information, support and community provided through Matilda has made the whole experience that much easier.
Patient Testimonial
I've felt a lot less alone through what is usually a very isolating experience.
Tran Nguyen 7.1/10  ·  NPS −18
3 quotes ▾
Most Helpful
Breaking down the sections in pre surgery, day surgery, post surgery.
Most Helpful
Sharing experiences with other women who are going through similar symptoms.
Most Helpful
Tips and tricks pelvic floor therapy.